General

The use of this site is governed by the policies, terms and conditions as set forth below. Please read over them carefully before using this site. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms and conditions are signed by us. We reserve the right to make changes to this site and these terms and conditions at any time.

Delivery 

  • We are dedicated to delivering your floral and gift orders in a timely manner
  • The time and date your order is delivered is affected by the time of day your order is placed, weather conditions, and delivery to remote locations
  • If we have difficulties delivering your order, we will contact you
  • If you have any questions about the status of your order, you may call us at 289-599-2004
  • Same-day delivery in the area within 75km radius of our store located at 130 Hollidge Blvd, Aurora, ON is available Monday through Sunday on orders received before 1:00 pm. Orders received after that time may be delivered the next delivery day.
  • Floral Gift Boxes are not available for same day delivery. Please allow 24 hours for gift box preparation.
  • No deliveries on Statutory holidays.
  • If the recipient is not at home at the time of delivery, the florist may choose to:
    • Leave the arrangement in a safe place at the recipient’s house and leave a note on the door.
    • Leave the arrangement with a neighbor and attach a note to the recipient’s door stating who accepted the arrangement on their behalf.
    • Leave a note on the recipient’s door asking the recipient to call the florist’s shop and arrange a convenient time for re-delivery.
    • Call the recipient first to arrange a delivery time.

 

Substitution Policy 

Due to various seasonal and regional conditions, availability of some flowers may be limited. Specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery. In this event, we will deliver an arrangement of similar flowers and a container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes.

 

Changing or Cancelling Your Order

Notify us as soon as possible if you wish to change or cancel your order. We are happy to accommodate requests for changes or cancellations as long as we receive them before the order has been sent out on delivery or prepared for shipment. Twenty-four hour advance notice is necessary to assure a cancellation.


Typographical Errors
We make every effort to correctly describe and price each item. The information on this site is deemed reliable but not guaranteed. Please verify all information if important. In the event that a product is listed at an incorrect price due to a typographical error, we shall have the right to refuse or cancel any orders placed for any product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright Notice
This site is owned and operated by Luda Flower Salon. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Luda Flower Salon, Copyright © 2015, all rights reserved. You may use the content of this site only for the purpose of your personal shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Disclaimer & Limitation of Liability with Respect to this Web Site
This web site and the materials therein are provided on an “as is” basis. Luda Flower Salon makes no representations or warranties, either express or implied, of any kind with respect to this site, its operation, contents, information and/or materials. Luda Flower Salon hereby expressly disclaim all representations, conditions, and/or warranties, either express or implied, of any kind, with respect to this site and/or its use, including but not limited to any implied warranties or conditions of merchantability and/or fitness for a particular purpose. You agree that Luda Flower Salon shall not be liable for any and/or all damages arising from the operation, content and/or use of this site. You further agree that this limitation of liability is comprehensive and applies to all damages of any kind, including but not limited to direct, indirect, special, punitive, compensatory, incidental and/or consequential damages for lost profits, lost sales, loss of income, loss of time, inconvenience, loss of use or inability to use, loss of bargain, injury to person and/or property, labor, disappearance, non-delivery or delay of any shipment, and/or any other direct, indirect, special, punitive, compensatory, incidental, and/or consequential damages, conditions and/or losses of any kind, no matter whether based upon warranty, contract, negligence, misuse and/or any other causes. You agree that the maximum cumulative liability of Luda Flower Salon, for any claim or liability arising from the use of this site and/or from the purchase, application, handling, installation, and/or use of its products offered and sold shall not exceed the price of the product ordered.

Privacy

We respect your privacy, as well as the confidentiality and the security of personal information provided by you. All information supplied by you is used by ludaflower.com solely for communication or promotion purposes.

We use the information provided by you through the order process only to ship the product and to confirm delivery. We do not share this information with any third party.

Data Security

All the orders placed through this site are processed via PayPal. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, I do not receive any sensitive financial information like your credit card or bank account number from PayPal. I only receive your shipping address and use it on order to ship the purchased product

Law

These Terms and Conditions are governed by the laws of the Province of Ontario, Canada. The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario, Canada.